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How is this Patentable?

September 27, 2010 18:24:26.000

I'm not sure how or why this should be something that can get a patent:

Bank of America was just awarded a patent for a process that lets it make sure any teller at any branch will know not to give you a refund on a disputed overdraft fee.

What would you call a working model? A person standing behind a teller window saying "no"?

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posted by James Robertson

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